Monday, October 22, 2018

Fwd: Important Service Update


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Ta.

---- Forwarded message ---------
From: TalkShoe Support <support@talkshoe.com>

T-Mobile & MetroPCS are charging their customers 0.01/minute to dial-in.
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Hello Rauterkus,

Do you have callers that are T-Mobile or MetroPCS users? 

T-Mobile and MetroPCS have started charging their customers 1¢ per minute to dial most free podcasting phone numbers. This affects ALL free podcast number services, not just TalkShoe.

It is important to note that this is NOT originating from our end; certainly, we would have no reason to restrict users' access to our service. If you or your participants are experiencing this issue please reach out to support immediately and one of our agents will be happy to help you find a solution. We can be reached by replying to this email or opening a ticket with our support desk. 

Best regards,

The TalkShoe Support Team
support@talkshoe.com
Support Center

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