For Nonprofit Organizations: How to Handle Online Criticism You must address the criticisms directly and promptly. If you cannot respond immediately, then at least immediately acknowledge that the complaint has been read by the organization and a response is coming promptly . A week or more is not prompt in online community conversations.Great points.
Tuesday, June 13, 2006
For Nonprofit Organizations: How to Handle Online Criticism
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment